題目： Knowledge Sharing in a Global Logistics Provider: An Action Research Project
主講人：香港城市大學(xué) Robert Davison 教授
時間： 4月13日（星期五）上午10點(diǎn)
地點(diǎn)：主樓216室
主講人介紹：
Robert M Davison is a Professor of Information Systems from the City University of Hong Kong. He is chair of the IFIP WG 9.4 (Social Implications of Computing in Developing Countries) and editor in chief of (i) the Information Systems Journal and (ii) the Electronic Journal of Information Systems in Developing Countries. His research focuses on the use and misuse of information systems, especially in the knowledge management domain, in Chinese organisations. Much of his research involves qualitative data and an interpretive epistemology, with case studies and action research his preferred methods. Robert travels extensively, seeking to understand how people in different contexts and cultures make sense of their lives with IS. As a researcher and as an editor, he seeks to promote an inclusive and contextually-sensitive perspective to research. Robert has published over 90 journal articles in such outlets as Information Systems Journal, Journal of Information Technology, Journal of MIS, Information & Management, MIS Quarterly, JASIST, Decision Support Systems, CACM, etc.
內(nèi)容介紹：
We report on an Action Research investigation into knowledge-sharing practices in Velox, a global logistics organisation and in particular its operations in Guangzhou, China. Our study is premised on Work Systems Theory and Punctuated Equilibrium Theory. Following a description of background and context, we describe two linked Action Research cycles, following the principles and criteria for Canonical Action Research. Our interventions were successful, with both managers and employees at Velox expressing satisfaction with the outcomes, which included radical changes to operational procedures. We discuss the implications and contributions for theory, practice and method
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